Shipping & Returns

Shipping: 

How do I order? Shop right here on our secure encrypted site using your Visa, Mastercard, Discover, American Express via Paypal.

Do you charge sales tax? Sales tax is charged based on the state we are shipping to. 

How much does shipping cost? 

United States: 

Economy (3—6 business days) is $10.00, or free if order value is over $199

Expedited (2 business days) is $25.00

Overnight (next business day) is $50.00

When will my order arrive? 

  • Orders placed with Economy shipping will ship within 1—2 business days. Please note that orders placed after 11:00AM PST on Friday or over the weekend will ship on the following Monday (excluding major holidays).
  • Expedited and Overnight orders placed by 1:00PM PST Monday—Friday will be shipped same day. Please note that Expedited and Overnight orders placed after 1:00PM PST on a Friday, Saturday or Sunday will ship on the following Monday (excluding major holidays).
  • All international orders placed by 11:00 AM PST will ship out within 2 business days.
  • On occasion, orders are held to be reviewed by our team; these orders may be subject to shipment delays.

Do you accept international orders? Yes! All prices are in US Dollars and will be calculated according to the current exchange rate in accordance to your credit card. USPS Priority International shipping for your total order is $15. Your purchase will arrive within 6-10 business days. Import duties, VAT, and customs fees are the responsibility of the customer.

Can I ship as a gift? Yes! During checkout, use the gift recipient's address as the shipping address. We will wrap it in pretty tissue and box and include a gift receipt and a message of your choice. Just let us know! p.s. If your gift recipient wants to exchange their gift for something different, no problem! Just have them get in touch within 14 days and we'll take care of the rest! 

Returns: 

What is your return and exchange policy?
Returns and exchanges are happily accepted within 14 days of receipt for domestic (United States) and 30 days for International. Please contact us for return authorization. Returned garments must be returned in unused condition. Once your return is accepted, your original method of payment will be refunded, within 4 business days. We reserve the right to refuse a return for any reason. We are unable to process exchanges for international orders. 

Custom Orders:

We love creating one-of-kind garments for our customers, however custom orders are also considered a one-time production and cannot be returned, unless specified. If the custom order does not fit you and we can make a simple one-time adjustment, we are happy to do so without charge, however if many changes are needed to be made to the custom order, there will be associated charges specified by the company at the time of transaction and/or fit meeting.

Our Community Commitment

At ASTOURI, community is at the heart of everything we do.

We believe that stories are designed to be shared.

We believe that style can transcend distance, space, and time.

We believe that kindness never goes out of style.

Thank you for giving us the opportunity to be your style story during these challenging times.

With gratitude and love – ASTOURI

For every purchase made on ASTOURI, 20% of your purchase will be given to the St. Luke N.E.W. Life Center to feed the community and continue to create jobs in Flint, Mi. 100% of the dollars provided will go to those in need during these challenging times.

SEE FURTHER DETAILS IN ‘THE MAKERS'

Keep Moving in Style